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"Very nice hotel with good location, walking distance to everywhere in old town, really recommend to live here if coming to Prague."

"Ottima posizione rispetto al centro raggiungibile in 10 minuti a piedi.. colazione molto varia e abbondante."

"If you don't have a car, it's better to take Uber. It will be difficult to bring your luggage to the hotel. If you have a car, there is no place to park in the hotel. You have to park on the street, but we paid 18 euros to the hotel. When I checked in, the hotel staff informed me of the city hall site and said that I could pay for parking, but I could only pay in units of max 1 hour. I paid for 1 hod not knowing that it was 1 hour and only lost 80czk. When I told the hotel staff about this, the hotel told me that there was a spot available for parking until 12:00 the next day, and then I took it for 18 euros. Great location for visiting Prague castle and monasteries. Although the hotel is old, it has been remodeled inside and is clean. Soap, shampoo, body wash, and body lotion are also available. There is a refrigerator and air conditioning, and the breakfast is quite good. The staff was on standby 24 hours a day, so there was nothing inconvenient except for parking."

"The hotel facilities are quite old compared to domestic 5-star hotels. Many tour groups from the United States stay here. The location is convenient for travel. You can walk to Prague Square in more than ten minutes. The only drawback is that the front desk service is arrogant."

"The location and facilities are poor compared to the price, the reception staff are not flexible, there is no free water in the room, and in many ways, this is a hotel that I never want to go again."

"No doubt this is the best hotel in Prague. To the heart of the old city 5 minutes walk. The hotel opened in April 2025, all new. Staff polite."

"We loved our stay at the Carlton! The staff were very friendly on check in. Our room was very clean and spacious. We enjoyed breakfast every day in a lovely calm atmosphere. Free coffee in the lobby was also a nice touch. The staff were very thoughtful and left me a small bottle of prosecco for my birthday! Excellent location, we enjoyed getting the tram into the city centre and convenience I'd the supermarket and local takeaways. As others have said, the room was noisy with trams at night, but it wasn't too disruptive."

"We booked a triple family room with a living room, but the other bed was placed on a double sofa bed in the living room, leaving no space in the living room. The bed couldn't even fit the luggage. This hotel only sells double rooms, and the equipment is old. The photos uploaded by the hotel are distorted. Thanks to Trip.com for assisting with check-out. The hotel refused to refund my stay. I booked for four nights and left after one night. This hotel does not have barrier-free space. There are five steps at the entrance of the hotel. In fact, it can be improved by building a ramp, but they did not do it, so it can be seen that their internal facilities are also mediocre."

"The staffs were very friendly, in fact they arranged packed breakfast for us a bit early on request, as we had to take a trip by 07:00AM one day, overall location wise it’s very nearby from tram and metro station. I would definitely recommend the hotel."

"This is my first time in Prague and this is one expensive hotel (but I guess it's like this for all hotels in Prague). Location wise, it's is a walkable 15 minutes to the main train station or the metro station is only a few mintues away. The staff are really helpful. They helped planned my day's sightseeing! There are a few restaurants nearby but most still require about a 5 to 10 minute walk. The room itself is very clean, spacious and come with all the usual amenities. I have some issues with getting hot water for showering on one of the day which was fixed quite promptly but I think the hot water is only satisfactory hot (and not like boiling hot). I stayed during the winter months so the AC in the room don't work. The building is centrally heated and the temperature adjustment is against the wall. It took me two days to figure this out though the temperature in my room was okay (so it doesn't really matter). Overall, my stay has been pleasant and I will likely stay here again next time I'm in Prague (and I will be back. Prague is such a beautiful city). I'm hoping next time I won't need to fork out an arm and a leg to stay here."